Commercial Manager BPO | Altum Consulting

Commercial Manager BPO

location: City of London, London

practice area: change-and-transformation

job type: Interim

salary: £400 - £500 per day

сonsultant: Ben Guest

date posted: 09/02/2024

apply now

Role: Procurement / Commercial Consultant

Contract Type: Interim

Contract Length: 6-12 months

Dayrate: £500 inside IR35

Working Pattern: Largely remote with some travel

We are currently working with a global technology business going through a significant period of change. After outsourcing process, technology and consulting services across multiple vendors, they need commercial/contract support to ensure they are minimising risk and maximising results.

The company is on the lookout for a commercial analyst to join them on an interim basis for 6-12 months. Not only will this person be partly responsible for managing BPO vendor contracts and executing important post-contract commercial duties, they will be getting involved and influencing large deals in the IT/Services space.


  • Maintaining and managing the Master Services Agreements including keeping both partners and suppliers to account to meet obligations and compliance.
  • Studying the requirements, duties and obligations of the company under contract and driving performance.
  • Identifying solutions for non-compliance and driving negotiations to positive business conclusions.
  • Supervising contract execution to ensure compliance with regulatory and performance terms.
  • Maintaining a record of all engagements, monitoring and driving growth and activities in pursuit of shared business goals.
  • Ensuring all deliverables, targets & milestones are in place and met.
  • Monitoring the implementation and performance of signed contract(s).
  • Maintaining, updating and improving contractual records.
  • Documenting and proposing CCN and TRP solutions.
  • Identifying weaknesses in contractual terms and driving solutions.
  • Validating and promoting shared understanding of business outcomes and performance measures.
  • Reviewing Statements of Work, Change Control Notes and Change Requests.


  • Solid background in post-contract management is essential, with sound pre-contract experience desirable.
  • Experience working with large BPO vendors
  • Experience within B2B/ Professional Services/ Management Consultancy is highly desired
  • The ideal candidate will have a track record of delivering results while embracing change and uncertainty.
  • A strong background in vendor contracts & experience operating on a managed service level.
  • Drafting & documentation experience is essential.
  • Excellent stakeholder management experience is essential to being successful in this role.
  • Good knowledge of the commercial elements of managed services, outsourcing and project cycles.
  • Good understanding of project delivery methodologies for IT and business transformation (structured, agile, etc.).
  • The ability to identify risks and opportunities promptly and ensure appropriate mitigations are in place.
  • Good communication skills, written, verbal and non-verbal, coupled with the ability to be assertive whilst maintaining relationships.
  • Highly numerate, and comfortable working with complex financial models and structures.

We are reviewing profiles on an ongoing basis. If you have any questions, please reach out!

apply now

latest jobs

Location: Cambridge, Cambridgeshire salary: £70,000.00 - £80,000 per annum Bonus

Finance Manager - MedTech

Altum Consulting are thrilled to be partnering with a leading Medical Technology business in their search for a Group Reporting Manager to join their growing team. This position is a key hire within the business, playing a crucial role in overseeing
Location: Oxfordshire salary: £55,000 - £65,000 per annum Bonus

FP&A Analyst - BioTech

Altum Consulting are thrilled to be partnering with a growing Life Sciences firm in their search for a newly qualified accountant to join their team. This role provides an excellent opportunity where you will be getting involved in a broad finance ro
Location: London salary: Up to £87,500.00 per annum

Principal Consultant - Energy

Principal Consultant - People & Organisation in Investment Consulting (Energy)Contract type: PermanentLocation: London with hybrid workingSalary: up to £87,500pa bonus benefits Altum Consulting are partnering with a distinctive and established Br
Location: Cambridgeshire salary: £110,000 - £130,000 per annum Bonus Options

Finance Director - Life Sciences

Altum Consulting are thrilled to bring a Finance Director role to market with a highly exciting early-stage Life Sciences start-up who are growing on the back of investment reached last year. As the firm continues their mission and looks to expand an
Location: London salary: £450 - £500 per day

FP&A Lead

FP&A Lead Tech/Travel 6 Month FTC Up to £500 per day Altum Consulting is currently partnering with a Private Equity Backed Tech/Travel business that is seeking an experienced FP&A candidate to head up their FP&A function. This is a brilliant time t
Location: London salary: £30,000.00 - £32,000.00 per annum

Accounts Assistant

Accounts AssistantHybrid working£30,00012 month FTC Altum Consulting are pleased to be partnering with a technology-driven security & defence contractor to secure an Accounts Assistant for their UK business. Our client is backed by a global PE fund
Location: London salary: £55,000 - £60,000 per annum Bonus

Financial Accountant - Life Sciences

Altum Consulting are pleased to be partnering with a leading life sciences firm who are looking to recruit a Financial Accountant within their growing team. This is a growth based position that has come on the back of a range of fundraising activitie
Location: Leeds, West Yorkshire salary: £45,000 - £65,000 per annum 10% Bonus

Senior Procurement Consultant

A leading Infrastructure Consulting firm is looking for Procurement Consultants to join their North West and Yorkshire Advisory team. The business has won multiple awards for best in class across a range of industries and services and is recognised a
Location: Leeds, West Yorkshire salary: £70,000.00 - £90,000.00 per annum £5,000 Car Allowance Bonus

FDD Associate Director - Leeds

A global Management Consulting, Audit and Tax Firm are growing in Leeds. Founded over 50 years ago, they provides services to clients across a range of areas, including Digital, M&A, Human Capital and Operations.The role sits in the Transactions Advi
Location: London salary: Up to £65,000.00 per annum

Workplace Strategy & Change Senior Consultant

Workplace Strategy & Change Senior ConsultantSalary: £65,000 benefitsPermanent, 5 days a weekLocation: Hybrid - London Altum Consulting are partnering an award-winning creative consultancy of architects and designers to find an experienced workplac

Want to know more?